This Privacy Policy describes how Abhilasha (Hereinafter includes the terms we, us, and our) collects, handles, stores and uses User (Hereinafter referred to as you and your) information that is collected through the Website www.askfamilyproblems.com (Hereinafter referred to as Website).

We insist you read and understand this Privacy Policy before interacting with the Website. Any modifications or updates made to the policy, at the sole discretion of Abhilasha, shall be effective immediately from the date it is posted on the Website. Hence, we recommend that you consult and review this Policy as may be updated from time to time. Should you disagree with any changes, you are expressly prohibited from using the Website.

This Privacy Policy must be read in consonance with the Terms of Use of the Website.

1. Personal Information

‘Personal Information’ for the purpose of this Policy includes:

• Information that can be used to uniquely identify or contact a natural person including name, gender, date of birth, postal address including residential address, business address, contact details including telephone number, mobile phone number, fax number and email address.
• Information entered on online forms published on our Website including that provided to contact us for advice, assistance or submit any enquiry.
• Information such as IP Address, browser type, operating system, page views, website navigation, timing and frequency of use of the Website, the date and time of your visit, information about the links you click, the pages you view, the general manner in which you navigate the Sites, and other standard server log information. etc.
• Any other information collected by Abhilasha during your interaction with the Website.

Abhilasha stores Personal Information for no longer than is necessary for the purposes for which we collect or process them, unless otherwise required for the purpose of fulfilling any other legal obligation.

Any Personal Information shared with Abhilasha will be entirely voluntary. While you may choose to refrain from providing your Personal Information, please note, this may restrain you from interacting with certain features/sections of the Website. As such, you may not be able to avail part or whole of the Website.

2. Fundamental Principles

This Privacy Policy is based on the following basic principles:

• Abhilasha is committed to safeguarding your Personal Information that is requested and collected through your interactions with the Website.
• Abhilasha intends to make it easier for you to control and understand what information you share with us.
• Abhilasha aims for full transparency on how we collect, store and use your Personal Information.
• Abhilasha shall keep your Personal Information confidential to the maximum possible extent and as required under applicable Indian Laws.

Consent and Acceptance

This privacy policy applies to any person or entity that accesses the Website and has shared any data concerning an identified or identifiable natural person. By visiting, accessing and/or interacting with the Website, you accept and agree to and agree to be bound by the terms of this Privacy Policy. In particular, you accept and consent to Abhilasha’s collection, storage and usage of your general and Personal Information in the manner as described in this Privacy Policy.

Permitted Use

Abhilasha uses the information you provide in the following ways:

• To verify if you are entitled to access and use the Website and enhance your experience of the same.
• To provide you with the Website.
• To make sure you are receiving the most appropriate and relevant information for you as per the preferences stipulated by you through the use of the Website.
• To monitor and assess compliance with our policies and standards and to comply with legal and regulatory obligations and requests.
• For analytics and research purposes, in order to improve our Website and to ensure the security of the Website.

By voluntarily providing us with your Personal Information, you hereby give us consent to use such Personal data in accordance with this Privacy Policy.

Cookie Policy

Cookies are pieces of electronic information sent by Abhilasha when you use or access the Website. Cookies will be placed in the hard disk of your computer/laptop/mobile and enable Abhilasha to recognize you as a user when you next visit the Website. You may configure your browser so that it responds to cookies the way you deem fit. This means that you can choose between accepting all cookies, rejecting all cookies and getting notified when a cookie is sent. Please update your browser settings to modify cookie behaviour as per your preference. Please note that if you disable the use of cookies on your web browser or remove or reject specific cookies from our website or linked sites, you may not be able to use the Website as intended.

Data Security & Disclosures to Third Parties

Abhilasha uses well recognized technology and reasonable security safeguards commensurate to the sensitivity of the Personal Data being handled or stored, including several layers of built-in security, advanced firewall systems and other such technical, organizational, operational and physical safeguards to ensure the confidentiality and safety of your Personal Information. However, no methods of data transmission over the internet or methods of electronic storage of data are completely secure and hence, we cannot assure you of complete security and safety.

With regards to third party disclosures, we do not share, sell, rent, trade, loan, lease or publish any Personal Information provided by you to any outside parties.

Rights

You have the right to withdraw consent provided in relation to your Personal Data by writing to us via email at abhilasha.info@gmail.com in accordance with the terms of this Policy. Please note, the withdrawal of consent is prospective in nature. In the event that you withdraw your consent for usage of the Personal Information collected, Abhilasha reserves the right to discontinue your access to this Website and/or any services for which the said Personal Information was sought.

Liabilities

Abhilasha will always endeavour to provide reasonable security for your Personal Information. However, notwithstanding anything contained in this policy or elsewhere on the Website, Abhilasha and its trustees, directors, members, associates, consultants, retainers, representatives, officers, agents, or employees do not accept responsibility or liability for any loss or damage, special, incidental or consequential, occurring either directly or indirectly due to the loss, damage or misuse of the Personal Information.  It is your sole responsibility, and in the case where there seems to be any lack of satisfaction from the usage of the Website, you possess one sole remedy which is not to continue with us and stop making use of our Website.

Force Majeure

Notwithstanding anything contained in this Policy, Abhilasha shall not be held responsible for any loss, damage or misuse of your Personal Information provided to Abhilasha, if such loss, damage or misuse is due to or arising out of a Force Majeure Event. A "Force Majeure Event" refers to any event that is beyond our reasonable control and includes without limitation, fire, flood, explosion, acts of God, civil commotion, strikes, lockouts, riots, terrorist attacks, war, acts of government, power failure, short circuit, computer hacking, unauthorised access to computer data and storage device, system failure, virus, attacks, bugs, computer crashes, breach of security and encryption.

Jurisdiction

This Privacy Policy is governed by and to be interpreted in accordance with laws of India, without regard to the choice or conflicts of law provisions of any jurisdiction. You agree, in the event of any dispute arising in relation to this Privacy Policy or any dispute arising in relation to the Website, to submit to the exclusive jurisdiction of the courts located at Pune, India for the resolution of all such disputes.

Contact

If you have any questions or feedback about our Privacy Policy, please write to us at abhilasha.info@gmail.com.